Privacy Policy
Kouz Mobile Detailing (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services.
1. Information We Collect
1.1. Personal Information: When you use our services, we may collect personal information such as your name, address, email address, phone number, vehicle details, and payment information.
1.2. Vehicle Information: We may collect information about your vehicle, including its make, model, year, and condition, to provide our detailing services effectively.
1.3. Usage Data: We may collect information about how you interact with our website or mobile
application, including your IP address, browser type, pages visited, and time spent on our platform.
2. How We Use Your Information
2.1. Service Delivery: We use the information you provide to deliver our detailing services, schedule appointments, and communicate with you about your bookings.
2.2. Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may encounter.
2.3. Marketing: With your consent, we may use your contact information to send you promotional materials, special offers, or updates about our services. You can opt-out of receiving marketing communications at any time.
3. Information Sharing
3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, scheduling platforms, and marketing agencies. These service providers are contractually obligated to protect your information and only use it for the purposes outlined in our Privacy Policy.
3.2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
4. Data Security
We are committed to protecting the security of your information and have implemented appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You may also request that we restrict the processing of your information or object to its processing under certain circumstances. To exercise these rights, please contact us using the contact information provided below.
7. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website or mobile application. Continued use of our services after the effective date of the revised policy constitutes your acceptance of the changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 916-538-9649